Privacy Policy
Last updated: January 1, 2025
Our Commitment to Your Privacy
At DSI Transportation, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, protect, and handle your personal data when you use our courier and delivery services.
Information We Collect
Personal Information
- Name, address, phone number, and email address
- Pickup and delivery location details
- Package information and delivery instructions
- Payment and billing information
Service Information
- Delivery tracking and status updates
- Service preferences and communication history
- Vehicle and driver assignment details
How We Use Your Information
We use your personal information to:
- Provide courier and delivery services
- Process payments and maintain billing records
- Communicate service updates and delivery notifications
- Improve our services and customer experience
- Comply with legal and regulatory requirements
- Maintain security and prevent fraudulent activities
Third-Party Sharing Policy
IMPORTANT: We do not share, sell, rent, or otherwise distribute your personal information, or mobile number to third parties for marketing or promotional purposes.
Data Protection and Security
We implement comprehensive security measures to protect your personal information:
- Encrypted data transmission and secure storage systems
- Access controls limiting data access to authorized personnel only
- Regular security audits and system updates
- Employee training on data protection and privacy practices
- Secure disposal of information when no longer needed
Your Rights and Choices
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your personal data (subject to legal requirements)
- Opt-out of non-essential communications
- Receive a copy of your personal information
Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Delivery records may be retained for business and regulatory compliance purposes.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date above.